Now Hiring - Insurance National Accounts Director - Real Estate in Denver, CO

What You’ll Do:

• Upholding and embodying IMA’s core values.
• Recognizing and appreciating the importance of diversity, equity, and inclusion among all IMA associates.
• Establishing and maintaining professional and proactive communication with clients, production staff, and other associates. This includes addressing client and insurance company inquiries and concerns regarding provided services, as well as escalating complaints of service failures to the appropriate management for investigation and resolution.
• Develops direct reports, including Account Executives, and has responsibility of service teams within the National Accounts Team
• Mentorship - Hires, trains, and manages staff.
• Performs functions of the role as a remote employee and will travel as necessary for the service of and renewal of the assigned client base to the National Accounts Team
• Responsibilities are solely focused on the National Accounts Team, will not be accessed by producers for new business that is not preapproved to be handled by the National Accounts Team.
• Monitors and coordinates:
• The servicing and oversight of the National Accounts team
• The addition of new accounts and transfers of accounts among staff to maintain acceptable workloads in accordance with the National Accounts Team Mission
• All functions with respect to the servicing and relationship management of the National Accounts Team
• Book Management
• Ultimate responsibility all policies placed within The National Accounts Team
• Trains staff on coverage details and placement strategy
• Organizes and maintains IMA carrier panels.
• Oversight of all in scope policy placements within The National Accounts Team
• Coordinates with claims team on best practices and data intelligence
• Conducts regular coaching and performance review meetings with team members and completes documentation as established by Human Resources
• Collaborates with National Real Estate Practice Lead to support practice strategies.
• Direct oversight and development of marketing strategy for renewal business.
• In conjunction with producers of National Accounts serviced in the team and National Real Estate Practice Lead develops a service plan tailored to client’s needs and coordinates the services of other dedicated shared services (Risk Mgt., Claims, Accounting)
• Oversight of the execution of internal and client-facing business reviews to ensure level of service and adequacy of client’s program design based on their business needs and risk tolerance.
• Attends carrier/client functions to represent IMA and further cultivate relationships.
• Communicates with Real Estate National Practice Director regarding department strategies, needs, and performance.

You Should Have::

• At least 15 years of similar or related industry experience preferred.
• 10 years of management/leadership experience preferred.
• Ability to learn and navigate within Agency Management System (EPIC)
• Intermediate experience with MS Office products preferred (specifically PowerPoint, Outlook, Word, Excel, and PowerPoint)
• Property and Casualty insurance license required for state of business.
• Moderate travel required (15-20%)
• Bachelor’s degree preferred or equivalent experience.
• Strong written, oral and communication skills
• Possesses a significant level of trust and diplomacy.
• Ability to influence those not reporting directly to you.

• Business Acumen
• Interpersonal skills
• Agility/Flexibility
• Problem Solving
• Financial Acumen
• Problem Solver

Compensation & Benefits: Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off,Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement, Personal and Professional Development. In addition to our robust benefits package, the hiring range for this position is $168,000- $200,000. While this is the targeted range, final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. Why Join IMA?:

• 2023 Inc. Magazine’s Best Workplaces
• 2023 Denver Business Journal’s Best Places to Work
• 2[please apply online] Business Insurance Magazine Best Places to Work in Insurance
• 2[please apply online] Inc. 5000’s List of Fastest Growing Companies

• 2[please apply online] Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• 2022 Kansas City Business Journal’s Best Places to Work
• 2[please apply online] Los Angeles Business Journal’s Best Places to Work
• 2[please apply online] Puget Sound Business Journal’s Washington’s Best Workplaces
• 2[please apply online] Wichita Business Journal’s Best Places to Work, #1 in extra-large category

• 2021 Dallas Business Journal’s Best Places to Work
• 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska
• 2021 Wichita Business Journal’s Fastest Growing Companies List